Benefits

Stay available for contact using communication channels convenient for the client
Reduce SMS messaging service costs and send messages via a messenger
The application is already installed on the client's device
Set up a customized business bot for Telegram or Vkontakte
Get access to all functions via our API
Send text messages, attach images and links

Supported channels

Viber for business and Viber Public Account
  • Verified account;
  • Send texts, images and buttons-links;
  • Detailed message delivery status;
  • chat-bots and group chats;
  • gps data and media content incorporation.
Telegram
  • chat-bots and group chats;
  • gps data and media content incorporation;
  • high level of security (encrypted data).
Skype
  • multiple targeting opportunities (sex, age, region etc.);
  • wide audience.
Facebook Messenger
  • work with open user data;
  • understandable promotion process;
  • greeting messages for new users.

Content table

Inbound messages: from messengers to Threads
Telegram Facebook Viber public account Viber for business
Userpic
Name
Username
Text message
Image
File
Quote
Sticker
Emoji
Gif
File with quotes
Location
Outbound messages: from Threads to messangers
Text
Image
Image with quotes
File

Messenger use

High-grade service channel

  • Set up all existing digital channels for servicing and distance sales;
  • Communicate with the client in your personal account, e.g. Telegram for business which allows to keep dialogue history and can be accessed from PC and mobile app;
  • Personalize communication;
  • Integrate messengers with CRM.

Operational costs automatization through a chat-bot

  • Reduces call-center operational costs;
  • Processes claims during off-hous, detects spam and eliminated profanities;
  • Gives an opportunity of using new communication channels.

Communication with the client

  • Communication with the client;
  • Answer questions;
  • Inform your clients, e.g, through Viber business public accounts.