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Transforming the client communication for banking

Your customer communications: Delivered safely and securely

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Communication software tailored to your needs

Open up new sales channels for your multiple financial products. Ensure increasing returns through cross-selling and up-selling to digital savvy consumers.

Digital Banking has let increasing number of customers interact with banks online. Empower your customer support staff with next-generation communication tools, to improve the customer service they deliver

Users on your website are much easier to convert. Proactively converse with users through THREADS Live Chat to cater to their needs. Upsell or cross-sell services based on customer browsing insights.

Engage with your customers on social channels without worrying about data safety. THREADS allows secure customer identification and transition to secure communication channels when it’s time to share sensitive financial information.

Deploy THREADS Chat bots to increase efficiency of your team. It’s multiple features – automated response, customer tagging, sentiment analysis, reply suggestions deliver higher customer satisfaction.

Why Threads?

Deploy on web and app with ready APIs and SDKs

Seamless integration with legacy systems

Chatbot to automate processes

Cater to customer specific needs

How Threads can solve your customer specific needs

  • Opening credit cards through online chat

  • Personal loan applications and processing

  • Banking forms walk-throughs

  • Proactive customer engagement based on user web behaviour

Ready to explore THREADS?

Experience enterprise grade software with free demo

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