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Threads for Insurance

Whether it’s new customer inquiring for insurance quotation or existing customer requesting to file a claim; THREADS insures your omnichannel availability to your customers

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Communication software tailored to your needs

Right customer communication at right time on right channel is key to increase your bottom line in the fiercely competitive insurance industry. Deploy THREADS solutions to engage digitally connected customers

system integrations

Customer care agents in Insurance handle nearly half of queries related to processes like policy coverage, claims, quotations which can be automated. Deploy THREADS AI powered bots to automate customer care communications to cut up-to 30% of costs.

As carriers are expanding the ecosystem of products and services they sell, cross-selling to happy customers can contribute to more sales which can significantly affect the bottom line. THREADS enables your team to deliver higher customer satisfaction on multiple channels at every touch point.

THREADS seamlessly integrates with many of the leading third party systems, so your customer data flows without obstructions. THREADS software works harmoniously with your existing infrastructure and helps amplify the benefits of your InsureTech.


Deploy on web and app with ready APIs and SDKs

Seamless integration with legacy systems

Chatbot to automate processes

Cater to customer specific needs

How THREADS can solve your customer specific needs

  • Claim initiation and incident registration

  • Quote requests and delivery

  • Policy coverage guidance

  • Policy related document exchange in real time

  • Remote assessment through chat conversations

  • Outgoing marketing messages for cross-selling based on user web behaviour

Ready to explore THREADS?

Experience enterprise grade software with free demo

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